Hospitality & Tourism

image-hotelTourists, customers, and guests appreciate a quick and easy method to sign in, make reservations, and sign rental contracts while your organization enjoys the cost savings of going paperless.

You can help your guests and customers spend less time with paperwork and more time enjoying the services you provide, while your organization saves costs.

By adding Wacom signature pads or pen displays to your guest registration system, you can easily streamline the check-in and check-out process, which saves time for your guests and saves money for your organization. When a guest arrives, the receptionist displays the reservation or booking information directly on the screen of a Wacom pen display or a Wacom signature pad. The guest can view the information, confirm the length of stay and the room rate, and then sign in with the electronic pen directly on the screen. Just like are used to doing with pen and paper. The electronic handwritten signature can be saved on the server and used later for simplifying the check-out process, using signature verification. Guests can view their final bill and can choose to have their invoice emailed to them instead of printed. The entire process is modern and paperless, but it remains familiar and convenient for all guests, regardless of their technical knowledge.

For rental agencies, implementing a digital contract system with electronic handwritten signatures provides all the benefits of digital information along with a pen experience that all customers are instantly familiar with.

Benefits of an Electronic Signature System for Hotels, Resorts and Rental Agencies
• Speeds the guest registration and check-in process for greater satisfaction
• Provides an easy method for approving upgrades and booking activities
• Save costs related to paper processing, scanning, archiving, storing, and transporting by implementing a paperless document process including electronic signatures
• Improve information availability by maintaining all documents electronically
• Increase participation in loyalty programs through a digital guestbook
• Eliminate document loss
• Reinforce your brand reputation as a digital innovator which is environmentally aware

Customer Stories

Hilton Milan – VIDEO
Hilton Milan – PDF
Kerry Hotel – VIDEO
Hotel Resol Ikebukuro – PDF
Hertz – PDF
Nine Tree Premier Hotel – PDF